GARMENTS

WHAT IS THE QUALITY OF YOUR GARMENTS?

All of our garments are manufactured to retail standard.

We use T-Shirts and Tank Tops that usually weigh between 160g to 180g. These lighter weights conduct heat better and therefor are more popular for the SA climate. For the people in Sutherland, Molteno, Winterfell or anywhere else it gets a bit colder than usual, our hoodies weigh in at 280g.

Expect 100% cotton for our T-Shirts and Tank Tops, and a combination of 80% cotton and 20% polyester for our hoodies. We only used garments that are the industry standard at major retails chains.

All new garments, even if pre-shrunk like ours, will experience slight shrinkage after the first wash; however this is an expected minor shrinkage that does not affect the overall size.

Our clothes are soft on the skin and yet durable in the harshest of weather conditions. Remember if you are not completely satisfied; please do contact us for our hassle free returns process. When we place our brand on a product we place our reputation on it too.

WHAT IS THE QUALITY OF YOUR PRINT?

We are very proud to be using some of the latest and most advanced printing methods available worldwide. We use retail standard printing techniques to ensure your print design is long lasting no matter what weather comes.

We will always ensure that your product is top notch and top quality.

HOW DO THE SIZES WORK?

Size matters! So before ordering a shirt, tank top or hoodie, please check our sizing guide to ensure that you order the correct size. We unfortunately do not do returns on incorrect sizing; so it is important you check first.

We offer the following sizes for men’s and women’s garments:

  • T-Shirts (Men) | S – 3XL
  • T-Shirts (Women) | S – 2XL
  • Long Sleeve Shirts | S – 2XL
  • Hoodies | S – 2XL
  • Tank Tops | S – 2XL

Click here to check our sizing guide.

IN WHICH COLOURS ARE THE GARMENTS AVAILABLE?

All our garments are available in a variety of colour options, to best suit your preferences. All designs include examples of what the design looks like on each available garment colour.

Our colour options for garments are summarised as follows:

WHAT ARE THE WASH OR CARING INSTRUCTIONS FOR YOUR T-SHIRTS?

Use the same washing instructions that you would with any of your other 100% cotton garment. The most important advice we can give is to not iron directly on the print. Rather turn the garment inside out to iron.

PLACING AN ORDER

HOW DO I PLACE AN ORDER?

The simplicity of your shopping experience on our online shop is very important to us.

Once you’ve selected a design you like, simply choose the following on the product page:

Men’s or Women’s design
Your choice of size – Please refer to our sizing guide for the best fit
Your choice of garment – T-Shirt, Long-Sleeve Shirt, Tank Top or Hoodie
Your choice of colour – Various colour options are available

Then click on ‘Add to Cart’. The item will now be added to your cart, and will remain there until you are ready to proceed with Checkout.

HOW CAN I PAY FOR MY ORDER?

A variety of payment options to suit your needs

When you are ready to place your order, we make buying with us as easy as possible. So we offer several different ways of payment, including:

Visa or MasterCard Credit or Debit Cards
Instant EFT

payfast payments
ARE MY DETAILS SAFE?

Besides constantly monitoring our highly secure online shop; we use an international standard (100% secure) payment gateway, which is powered by ‘Payfast’. Your card details are encrypted and we operate on a strict privacy policy to ensure your personal details are never shared without your permission.

This is not a Walter White managed business, and your trust is what we value.

We are governed by the highest industry standards, which we strictly adhere to. Our brand is not just based on quality, it’s based on trust too.

WHAT HAPPENS AFTER I’VE PAID FOR MY ORDER?

This is now the time for you to sit back and try to contain your excitement!

Once we have received your order and payment, our Aweh Agents will immediately start working on getting your brand new Aweh Apparel products to you as soon as possible.

We will send you a confirmation email and update you as soon as your order has been shipped with our professional and reliable couriers, together with the tracking number for your order.

We aim to have your order at your doorstep 6 to 10 working days from ordering.

CAN I PLACE AN ORDER FROM OUTSIDE SOUTH AFRICA?

At them moment our official online shop only ships to addresses in South Africa.

However, we have good news for international clients. We are listed on Threadless, which ships internationally to most overseas countries. We offer a limited selection of designs on our Threadless shop, at great prices and the same excellent quality our clients expect.

Our Threadless online shop is available at: Aweh Apparel International Shop.

As mentioned, our Threadless shop has a limited number of designs listed. If there’s a design on our official store, you’d like to order internationally, send us a quick email at info@awehapparel.com and we’ll be happy to assist.

DELIVERY

DO YOU OFFER FREE SHIPPING?
aweh-free-shipping

Oh yes we do!

For all orders over R600 to major centres, we will take care of the shipping charges to get your great new Aweh Apparel to you chop-chop!

Remember to select the “Free Shipping” option during Checkout.

For our Cape Town customers, we also offer the option to collect your order from our manufacturers in Table View. Select the “Collection” option during Checkout.

Delivery for all other orders are charged at R99 to anywhere in South Africa.

HOW WILL MY PACKAGE BE SHIPPED?

Reliability and speedy delivery is very important to us. We want you to be able to enjoy your new purchase as soon as possible.

As you probably are aware, the post office does not always share the same philosophy, and therefore we do not ship any order with them.

We only use trusted couriers, such as Fastway and Dawn Wing, to get your products straight to your door safely, professionally and faster than The Flash. Well, maybe not that fast, but still pretty quick.

Free delivery is available for all orders to major centres over R600. All other orders are charged at R99 for delivery to anywhere in South Africa.

For our Cape Town customers, we also offer the option to collect your order from our manufacturers in Table View. Select the “Collection” option during Checkout.

HOW CAN I TRACK MY ORDER?

We know you are very excited about your latest purchase and we have made tracking your order as easy as possible. Simply go to our Order Tracking page, select the relevant courier and enter your tracking number provided, and by the magic of the internet, you will see how far away your order is.

WHERE DO YOU DELIVER?

We deliver anywhere in South Africa. Delivery in South Africa is free for all orders over R600 to all major centres, otherwise R99 to any destination in SA.

We aim to manufacture and deliver your item within 6 to 10 working days.

Please take note that our delivery partners will make delivery on weekdays between 09:00 and 17:00. We advise that you receive delivery at your work address, unless you are at home during this time.

CAN I COLLECT MY ORDER?

We are an online retailer, which means we do not have a physical shop yet but you can collect your order from our printing partners in Table View, Cape Town. We will let you know as soon as your order is ready, together with directions.

RETURNS

DO YOU HAVE A RETURNS POLICY?

We do everything possible to ensure all orders are 300% correct, but in the rare instance that it is not, we will go out of our way to correct any mistakes or mishaps.

Please note that we unfortunately do not provide returns on incorrect sizes; so please do check your size according to our size information.

Our sizing guide can be found here.

If it is a quality related issue, please contact us within 30 days to arrange a free swap.

Email us: returns@awehapparel.com